Saturday, June 25, 2011

An Exploration of Hosting Control Panels

By Matt Ewing


Of all the competitive industries today, the web hosting service is one of the most keenly fought and consumers have witnessed web hosting firms engage in a battle to win customers. This has led many to provide a variety of different hosting plans at a pleasant price in order to stand out from their peers. Another way that companies can differentiate themselves is by the performance they offer. There are many different aspects that a web host can offer and these can include offering to build a site for their customer or giving them a domain name free of charge. These issues and the price itself can sway a customers decision but the most important factor is the control panel. This means it is imperative for a web host to offer the correct service for a customers website needs. This service ensures that a web hosting firm is able to observe every aspect of a website and it does so through the software that makes up the control panel. Whether it is to open FTP accounts, provide an email server or offer statistical analysis of what is occurring on the website, the control panel enables it all. There are a number of control panels available and what one is right for you depend on many things, including what platform you operate on. There are control panels that only work on Windows, some which work on Linux and others that work on both.

Control panels for websites based on Windows Platform

The Windows Platform has a number of dedicated web hosting Control Panels that only work for them. Two examples of these include Helm and Hosting Accelerator. If an easy to use and customer friendly interface is required, Helm is generally held in the highest regard. A major reason that Helm stands apart from its competitors is due to the way it operates its billing information. More often than not, Control Panels do not contain information about the billing process so this is one area where Helm can be differentiated from other firms although H-Sphere also offers this advantage. In addition to this benefit, Helm is easy to operate and many users are able to interface with the system very comfortably.

Key benefits of using Helm:

* Managing your server: Helm can interact in many ways with your server and can operate with unlimited servers and domains. It is also possible for users to add or remove servers with the minimum of fuss. There are many servers that Helm has compatibility with and these include, MailEnable, SmarterMail, Merak and Imail. In addition to these servers, Helm also works with MDaemon, Mail Servers and hMailServer in addition to Serv-U FTP, Microsoft FTP, Gene6 FTP Server, MySQL Server, and Microsoft SQL Server etc. Helm is also capable of supporting ColdFusion, ASP, ASP,NET, PHP and Perl.

* The ability to manage billing: A hosting company will have the choice of using the internal billing system provided by Helm or any billing system offered by an external partner. the customer can have their bill created in the currency the like and they have the option to provide these invoices in plain text format and HTML format.

* Managing the customer: Utilizing Helm as a hosting control panel also gives users the chance to shape the relationship with their own customers. These can be used for resellers and as also as a tool to gauge certain relevant data. These can be really helpful for calculating user limits for areas such as domains, available disk space, emails and the ability to transfer data.

The Linux Platform and the Control Panels for it:

The DirectAdmin, Interworx and cPanel are a few examples web hosting control panels that works only for Linux platform. The DirectAdmin offers a low hosting cost and is the most convenient type of control panel. The Interworx offers an easy to use interface along with several other features. It is the cPanel, which is the most popular Linux based control panel and serves for over ten flavours of Linux. Most of the web hosting companies also have a preference for cPanel, due to its low hosting cost. This particular software package provides several other services such as deploy applications, provision customer accounts, transfer accounts from one server to another, servers secure and many other useful services.

Key benefits of using cPanel:

* Website statistics: The cPanel provides statistics facilities that enable a website owner to analyze the total amount of traffic. Most of the web hosting providers believe that the statistics programs consume a lot of resources on a shared environment and hence tend to eliminate this facility. Thereby it is always better to check whether the web hosting company is actually providing the web stats package.

* Managing your emails: Having the ability to create and delete email accounts is something that many website owners crave and this is offered by cPanel. One of the major benefits is the Webmail facility that can be used by clients to access their emails online. There are a number of other programs that cPanel offers within its email range, with one of the most popular being the ability to create a forwarder that will pass emails in one account to another. There is also the facility to create a basic auto-responder that will send a pre-constructed reply to the sender if they submit an email about an enquiry.

* FTP and File Manager: The cPanel offers FTP access to a website so as to upload files. It is an extremely essential feature for managing a website. Moreover, if the website owner needs the cPanel also allows to register new FTP accounts in order to enable other people to access the website. However, it is the website owner and the hosting company that have the right to restrict and specify others access to specific folders. The one who are the not that comfortable with FTP package to upload files can use the File Manager available in the cPanel. The File Manager allows the user to unzip files, upload files on the server, as well as copy and delete files.

Control panels for websites based on both Linux and Windows:

There are certain web hosting control panels, which work for both Linux and Window based websites. The Ensim, H-Sphere and Plesk are the most common examples of such control panels. The H-Sphere offers several features that range from key functionalities to complete automation. However, it is the Plesk which is the most popular control panel for Linux and Windows platforms. Most of the web hosting companies that serve both Linux and Windows hosting customers opt for Plesk. Its interface looks quite like the Windows XP and is an expensive option as it serves both the platforms.

Key benefits of using Plesk:

* Shared Hosting: The Plesk offer a self administrating and identical multi-platform design that enables to perfectly manage the shared hosting environment. Even the non technical people can conveniently setup, create, and manage accounts.

* Having dedicated hosting: Of course, some clients want to do more for themselves and this is where the technologically smart clients can do their own work. The Plesk control panels offers the RPM installation which makes the Dedicated Hosting providers able to set a challenge for any skilled tech owners. This is done by the use of tools such as XML-API and 3rd party applications which are not available anywhere else.




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